What is Legal Process Outsourcing?
Legal Process Outsourcing is a kind of high value added BPO service involving legal work that industry vendors or in-house departments of organizations outsource from off-shore areas where it is costly to perform.

What are the cost savings attributed to legal outsourcing?
The cost savings depends on various factors such as the quality of work, time allotted to complete the work, professionals required to complete the work. However, outsourcing legal work leads to cost savings of about 40-70%.

Why is India a suitable destination for legal process outsourcing?
India is a suitable destination for legal outsourcing because of the following reasons:

• Time zone difference
• Common law jurisprudence
• Availability of english speaking attorneys
• Cost advantage

What are client concerns related to legal process outsourcing?
The major client concerns are about:

• Security of information
• Quality of work
• Confidentiality
• Ethical issues
• Cultural difference
• Project tracking and reporting

What is Lawkerz?
Lawkerz is a professional service firm dedicated to legal process outsourcing formed by a team of professionals to deliver services with a professional feel and distinctive style. It provides legal process outsourcing services to legal practitioners, including law firms, corporate legal departments and solo attorneys.

Which legal markets/ countries do you serve?
We serve clients from various countries like India, United States, Australia and United Kingdom.

Does Lawkerz posses the ability to understand clients business in order to outsource effectively?
Right from the initiation to the winding up of a project, Lawkerz acts as your friend, your companion, your confidante and works at an amazing pace and unrivaled commitment to translate your dreams, ideas & requirements to realism. We actually get in your shoes, examine the project from your viewpoint, figure out your targets and goals, and then utilize our expertise and knowledge in mounting a solution that is cost effective, scalable and sustainable.

Does Lawkerz have the infrastructure to support the client’s legal outsourcing project?
Lawkerz is spread over a huge office area – 40,000 sq feet in Noida, India with all the high end state of the art facilities that help us to stay a step ahead of our competitors, especially when clients need scalability.

What services are provided by Lawkerz?
Lawkerz delivers pioneering and significant legal process outsourcing services to its clients. We at Lawkerz provide our clients with best and wide-ranging legal solutions and assistance 24x7x365 as per their requirements and all in incredible cost effective prices. Lawkerz delivers a comprehensive suite of LPO services to its clients ranging from:

• Paralegal support
• Legal support
• Patent support
• Non-legal support

What about the issues of client’s confidentiality?
Confidentiality of client’s data is a major concern at Lawkerz. We protect our client’s information and data against any unauthorized access. At Lawkerz clients are assured of global standards of information security and data protection.

What security measures does Lawkerz adopt to protect the clients data?
At Lawkerz, we deliver highest level of security and confidentiality for the information and data received from our clients.  We ensure this by deploying various security measures. Our security measures are very strict and we also undergo regular security checks during the project execution. Our security measures include:

• US legal set of laws
• Risk mitigation
• Data safeguard norms
• Physical safety
• Technical safety
• Certifications
• In-house guidelines

How is quality controlled at Lawkerz?
At Lawkerz, Quality is a religion, a work ethic and not a ritual. Quality system at Lawkerz supports in structuring and sustaining relationships by assessing, anticipating and meeting affirmed and indirect requirements of our clients. Lawkerz is committed to the highest quality standards and has strict quality guidelines for the services delivered. We adopt several quality checks and auditing measures to ensure that desired quality is delivered to our clients.

Does outsourcing to Lawkerz means clients loose control over their processes?
No, by outsourcing legal work to Lawkerz clients do not loose control over their processes. Lawkerz acts as an outsourcing partner to its clients, it is dedicated to provide superior quality services at low cost by adhering to best practices in the industry, and timely completion of projects, keeping close interaction with clients.

Does Lawkerz posses long term viability?
Lawkerz is a financially stable company and it surely possesses long term viability.

How does Lawkerz charge for its services?
Lawkerz has a flexible and varied rate structure based on the requirements of the clients. At Lawkerz charges are calculated on:

• Hourly basis
• Project to project basis
• A lump sum / flat fee basis
• Part-time / full-time arrangement
• Other terms that may be mutually agreed upon

Does Lawkerz bill separately for the use of any online research software?
No, we do not bill separately for the use of any online research software.